Voice-native foundation models and workflows purpose-built for noisy, fast-paced restaurants.
Automate ordering, employee task support, call center, reservations, and more. Restaurants save 4-6 labor hours per day, and staff has the power to focus on what matters.
Automate drive-thru, phone, and kiosk
Deepgram's Voice AI ordering automates drive-thru, phone, and self-ordering kiosk channels with a purpose-built AI phone assistant that handles orders in noisy, fast-paced restaurant environments.
Custom-trained on menus, scripts, and brand voice, the restaurant order AI system integrates directly with POS, CRM, and existing ordering systems – building carts, executing upsells, and handing off to employees seamlessly.
Automate drive-thru, phone, and kiosk
Deepgram's Voice AI ordering automates drive-thru, phone, and self-ordering kiosk channels with a purpose-built AI phone assistant that handles orders in noisy, fast-paced restaurant environments.
Custom-trained on menus, scripts, and brand voice, the restaurant order AI system integrates directly with POS, CRM, and existing ordering systems – building carts, executing upsells, and handing off to employees seamlessly.
Digitize the largest sales channels
Deepgram's Audio Intelligence delivers real-time customer sentiment analysis and conversation analytics across every drive-thru, phone, and kiosk interaction — capturing insights from 100% of transactions, not the less than 1% covered by secret shoppers. Turn voice transaction data into actionable customer experience metrics to A/B test and optimize in real time.
Track upsell conversion rates by upsell type, driving a 10% increase in average ticket value. Monitor script adherence including greeting, order confirmation, and upsell, while surfacing the root causes of negative interactions like out-of-stock items and hold times using sentiment analysis software.
In-ear AI assistant for restaurant operations
Deepgram's Employee Assist is an in-ear AI assistant that gives frontline restaurant workers hands-free, real-time support – from inventory tracking software and recipe management to QA compliance and multilingual assistance, no screen required.
Purpose-built for restaurant operations, this AI-powered restaurant inventory management system doubles as a ticketing and knowledge base platform: reducing turnover, improving labor efficiency, and elevating the guest experience by putting answers in every team member's ear instantly.
Streamline and improve customer, franchisee, and employee support
Deepgram's Call Center Automation is a Voice AI orchestration layer purpose-built for restaurant operations across three key audiences: customers, employees, and franchisees.
For customers, the contact center automation platform handles loyalty program management, FAQs, and complaint intake. For employees, it serves as a business phone answering service for benefits questions, HR onboarding, and policy lookups. For franchisees, it streamlines IT support, supply chain inquiries, marketing and local promotions, financial reporting, and compliance.
All with sentiment-aware routing, at one easy phone number.
Voice AI orchestration layer for restaurant bookings and employee scheduling
Deepgram provides the Voice AI orchestration layer that powers automated reservations, catering bookings, table management, and employee scheduling — letting customers book by voice without tying up staff.
Deepgram doesn't replace reservation or scheduling tools – it's the Voice AI infrastructure that sits on top, freeing up employees to focus on the higher-value work they actually want to do.
Deepgram powers voice for the world's largest brands, with over one trillion words transcribed. Now, that same enterprise-grade speech engine is fine-tuned for noisy and past-paced restaurant environments. The most natural-sounding, low-latency Voice AI in the industry, delivering brand values perfectly, every day.
Custom-trained on your data
Our models fine-tune using restaurant terminology, accents, and menu data, so you get accuracy that off-the-shelf Voice AI can't match.
Configurable to brands
Tailor brand voice, vocabulary, and formatting to sound like a restaurant – not a tech company.
Integrates with your existing systems
Flexible APIs and pre-built connectors to connect to your stack: POS, CRM, VoIP, and many more.
4-6
in labor savings per day
10%
increase through upsell
25%
speed of service
Rising labor costs, driven in part by increasing alternatives for entry-level jobs (e.g., rideshare drivers), are creating a vicious cycle of lost revenue and squeezing margins in the restaurant industry.
Deepgram for Restaurants inserts a solution to stop this vicious cycle for restaurant operators.
Foundation models purpose-built for restaurant industry
The most accurate speech-to-text, text-to-speech, and voice agent models.
Voice AI agent infrastructure and orchestration
Turn-taking, interruption handling, low latency, audio pre-processing, complete observability and configurability.
Native AI workflows designed for restaurants
Menu management, cart building, POS integration, intelligent handoff, and more.
The restaurant industry is demanding automation, and we need partners to help meet the scale.
Partnership Benefits
Whether you’re deploying Voice AI at a handful of locations or scaling across your footprint, our restaurant team partners with you to deliver reliable, production-ready Voice AI tailored to your operations.
